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Globe 24-7 Pty Ltd


Company Profile

Deputy Operations Manager


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United Arab Emirates, Dubai 

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Job Description:

We have an excellent opportunity for an experienced Deputy Operations Manager to join well-known international company in Dubai.

The Company:

Our client is a leading natural resources group who operate throughout Africa, Russia, Middle East and China. Globe 24-7 has been selected as the recruitment partner to assist with the sourcing process for this position.

The Role:

We are seeking a Deputy Operations Manager that will support the Operations Manager, with regards the overall management and process improvement of the Dubai office, and the people management / development of the sales administration & logistics team.


  • Support Operations Manager in the overall (People) Management and Development of the Dubai Sales/ Logistic team. Setting targets, addressing employee performance and corrective action plans; employee motivation and rewards.

  • Process Improvement Map & improve current processes (commercial, operational, logistics) focus on efficiency.

  • Manage Sales Administration team. In charge of monitoring sales administration team (invoicing) makes sure whole process is completed after sales contract signature. Ensures client is reminded about payment on time, makes sure all documents and invoices are checked and confirmed after receipt. Ensures the payment process is properly followed up.

  • Manage Logistics team. In charge of and monitoring the Logistics (physical movement), negotiate the rates, ensures the insurances are arranged, in control of the logistics status, confirms the freight price and timeline of delivery and arrival, issue the invoice accordingly, places an order of procurement with the factory, communication with the factory about the delivery after receiving the payment, track and report all changes and movement.

  • Reporting/ Tracking: ensure all actions, movements, claims are being and tracked and reported on.

  • Claims: make sure all claims are tracked and timely handled.

  • Stakeholders, ensure all stakeholder are properly informed and updated.

  • Manage Office/ Facility team of the Dubai office, ensure safety measures.


  • Bachelor's or master's degree in a relevant subject

  • Over 5 years of experience in trading/sales in mining/metals or oil&gas industries

  • Proven track record in office management experience

  • Previous experience managing a team of sales and logistics

  • Practical knowledge of logistics and sales admin support

  • Excellent managerial, communication and negotiation skills

  • Excellent planning and organizing skills

  • Resident in Dubai

  • MS Excel of a high level (Pivot, Vlookup, match, index)

  • Knowledge of SAP will be advantageous

  • English Speaking (Essential)/ Russian (Beneficial)

The Rewards

This position offers a competitive remuneration package and an excellent opportunity for a professional to further their career. You would be based on a residential basis in Dubai, with additional benefits such as medical, annual flight and life insurance.

Contact Us

Please apply directly by submitting your resume, preferably as a Microsoft Word document.