Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.

This hybrid position supports and promotes plant wide quality improvement efforts while designing, developing and evaluating integrated systems of the manufacturing process.

• Manage customer issues including: disputing NCT's and RMA's
• Effectively engage in positive customer relations
• Support the implementation of new products: MCA2026MY
• Review customer testing requirements and ensure that systems are in place to meet them
• Work with suppliers to ensure testing requirements are being met and oversee PPAP process
• Ensure production is producing quality product to specifications
• Support upkeep of the calibration system: Maintain records, ensure gages and equipment are calibrated within required time
• Provide support onsite to customer/suppliers as needed
• Support manufacturing in the development of training and development: job instructions, procedures, visuals
• Document all activities as required
• Provide support and maintain compliance with all company guidelines, International Quality Standards (ie ISO, IATF, etc.) and all applicable government regulations and standards
• Perform additional assignments per manager's direction
• Advise on improvements in tracking and reporting procedures
• Perform quality control data analysis
• Champion continuous improvement initiatives, layered process audits, PLM's and lessons learned
• Develop and support 5S initiatives

• Preferred 3-5 years' of related work experience
• Knowledge of production process, machines, tools, including design and uses
• Strong organizational skills
• Strong communication skills (both verbal and written)
• Proficiency with database applications and administration systems, specifically Microsoft Office and the use of statistical software
• Ability to work effectively alone and prioritize
• Must be a highly motivated, service and team-oriented individual with an attention to detail
• Enthusiasm for challenge and new initiatives are prerequisites
• Strong analytical ability
• Supervisory and interpersonal skills are required
• Troubleshooting ability is required
• Strong decision making and problem solving skills
• Demonstrated good internal and external customer service skills
• Good presentation skills
• Ability to manage multiple projects
• GDT/Blueprint reading
• Engineering specifications and understanding
• Knowledge of the requirements of TS16949 and ISO14001
• Knowledge and execution experience of APQP, PPAP, PFMEA, Control Plans, and Process Flow
• Proven ability to create and execute project plans that have achieved the identified targets.
• Excellent planning and organizational skills
• Effective verbal and written communication skills
• The ability to produce succinct reports/presentations to communicate status of assigned projects/tasks
• Strong leadership abilities, able to lead effective meetings
• Quality Control background including problem solving and root cause analysis would be beneficial
• Sound technical background (hands-on) with logical deductive reasoning approach
• Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques